Report Fraudulent Telephone Calls and Emails
SogoTrade will never telephone or email you to request your userID, password, or PIN. If you ever receive a call or email requesting your sensitive account information claiming to be from SogoTrade, please contact SogoTrade through a trusted channel immediately to report the incident. Please report Security concerns toor call SogoSupport at 646-885-6486. SogoTrade will sometimes contact you to discuss issues regarding your account, if you ever receive an authentic SogoTrade telephone call or email, but feel suspicious or uncomfortable, please do not hesitate to end the conversation so that you can initiate communication with SogoSupport through a trusted channel.
[email protected]
or call SogoSupport at 646-885-6486 . SogoTrade will sometimes contact you to discuss issues regarding your account, if you ever receive an authentic SogoTrade telephone call or email, but feel suspicious or uncomfortable, please do not hesitate to end the conversation so that you can initiate communication with SogoSupport through a trusted channel.
Use Wireless Technology Safely
If you are a wireless user at home, make sure to appropriately secure your network according to manufacturer´s guidelines. Never log into your account via a public wireless internet connection.
Review your Credit Report
Review your credit report every four to six months for unauthorized activities. Go to www.annualcreditreport.com to obtain free credit report or call them at 877-322-8228. You can also contact any of the following credit reporting agencies.
More information on identity theft and fraud is accessible at the Department of Justice website.
(http://www.usdoj.gov/criminal/fraud/idtheft.html)
Report Identity Theft
In the case that you believe your identity has been misused, you can file a complaint online at
www.consumer.gov/idtheft
, or call the Federal Trade Commission´s Identity Theft hotline at 1-877-IDTHEFT (438-4338).
To submit the complaint by mail, write to:
Identity Theft Clearinghouse
Federal Trade Commission
600 Pennsylvania Avenue
NW, Washington, DC 20580
Security Tip:
Be careful when typing web site addresses; misspelling a URL might lead you to a counterfeit web site designed to capture your login information.